Lex

• AmazonLex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.

• Amazon Lex is a service for building conversational interfaces into any application using voice and text.

• Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions

• Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost.

• Conversational AI for Chatbots

• Build conversational interfaces into any application using voice and text

• Build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise